Shipping policy

Shipping Policy

We’re committed to ensuring that your order is processed and delivered as smoothly and promptly as possible. Please review the following shipping terms before placing your order.

Processing Time

All orders are typically processed and shipped within 5 business days from the date of purchase.
Please note: Weekends and U.S. holidays are not considered business days.

Delays may occur due to:

  • High-volume order periods

  • Out-of-stock items

  • Shipping carrier delays

  • Acts of God or force majeure events (e.g., extreme weather, natural disasters, or emergencies)

If your order is delayed, we will make every effort to notify you promptly.

Shipping Methods & Rates

Shipping options and rates are calculated at checkout based on your location and selected delivery method.
We currently ship to most locations within the United States. International shipping is currently unavailable.

Customers are responsible for entering accurate shipping information. We are not liable for orders shipped to incorrectly provided addresses.

Tracking Your Order

Once your order is fulfilled, you will receive an email with tracking information. Please allow up to 48 hours for tracking details to update.

Lost or Damaged Packages

If your package arrives damaged, please submit a Return Ticket with clear photos within 7 days of delivery for review.
We are not responsible for packages lost due to incorrect address entry or unclaimed parcels.

Pre-Orders & Backorders

In the event of a backordered item or pre-order, the estimated ship date will be communicated on the product page or via email.

Questions or Concerns?

If you have any questions about your order or shipping status, please don’t hesitate to contact us at:

Pinkytooocosmetics@gmail.com

Thank you for shopping with PinkyTooo — we appreciate your support!